Flocovers Inc. is committed to protect the accuracy, confidentiality, and security of your personal information. At all times, when we collect, use and/or disclose some of your personal information, Flocovers Inc. acts in accordance with its confidentiality policy which is based on the values set by the Canadian Standards Association’s Model Code for the Protection of Personal Information and Canadian’s Personal Information Protection and Electronic Documents Act.
Flocovers Inc. is responsible to maintain and protect all personal information we have under our control. A person, named by Flocovers Inc., is responsible to manage, apply, and supervise our confidentiality policy.
- Policy objectives
Our goal to collect, use, and/or disclose personal information is to provide you with products and/or services you may request, or to present you with products and/or services that might be of interest to you.
Your knowledge and consent are essential to collect, use, and/or disclose personal information, except when/where required and permitted by law. However, you may decide not to provide some personal information, but this may limit our ability to provide you with our products and/or services. You do not have the obligation to consent to collection, use, and/or disclosure of such personal information as a condition to receive our products and/or services, except when such information is required by Flocovers Inc. to provide such products and/or services.
- Collection restrictions
Personal information collected by Flocovers Inc. are limited to necessary details required by us to provide you with products and/or services. With your consent we could collect the personal information in person, by telephone, by mail, facsimile, or e-mail.
Personal information cannot be used and/or disclosed for purposes other than the objectives they were originally collected for unless you have otherwise consented, or where it is required and permitted by law. Personal information will be kept under our control for the sole period required to fulfill the purpose for which it was collected or if required by law.
Your personal information will be preserved as accurate, complete, and up-to-date form as possible to fulfill the purpose for which it is to be used.
- Protecting personal information
Flocovers Inc. is dedicated to put in place security measures adapted to the sensitive nature of the personal information to protect your information against all loss or unauthorized access , use, and disclosure.
- Customer access
Upon your request, you can be informed of the existence, use, and/or disclosure of your personal information and you will be given access to it. You can validate the accuracy of your information and request some modifications if required. However, when required and permitted by law, we will not provide you with personal information if it implies and/or concern other individuals, or if legal, security, or commercial issues are present.
- Questions, complaints, and suggestions
You are invited to communicate with us for questions, complaints, or suggestions you may have in relation with our confidentiality policy by contacting us at:
Varennes, Québec, J3X 1V1
Tel : 450-985-5500
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